What Makes For a Great SLTF Client?
Over the years, we've been able to come up with a short
list of what makes for a great working relationship between
our clients and us.
It seems simple enough, but without great communications,
the project won't succeed. At the client end, it is
imperative to have a single person with the knowledge and
authority to make daily decisions regarding the product
development. At the SLTF end, we commit to providing 100%
honest and open communications during all phases of the
The Whats from the Hows
A great client recognizes that their responsibility is
identifying what the product has to do, while
leaving the hows to the professional
experience of SLTF. With great communications from SLTF on a
frequent and regular basis, SLTF always keeps the client
abreast of the hows utilized to meet the client's
Being honest about the development process is mandatory.
New features creep in, marketing data requires product
development changes, misunderstandings do happen among
humans, and changes cost money. These are the realities. As
long as the client and SLTF both put the product's success up on a
pedestal and work towards its success, then all the issues
that come up during development can be easily resolved since
the product is the final goal.